Community Manager - Heartland

Do you love creating an exceptional resident experience? Our community managers lead community initiatives, oversee the onsite team, and execute board directives to make a meaningful impact.

We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.

About the Community:

Everything comes together effortlessly at Heartland, a beautiful 2,000-acre master planned residential community located just twenty minutes east of downtown Dallas. Residents enjoy over 400 acres of parks, picnic areas and biking trails, including a baseball field, soccer field, basketball court and community pool. Heartland goes straight to the heart of all things so important to your way of life.

What you’ll accomplish:

• Serve in a key community leadership role to enhance the resident experience
• Communicate with candor while engaging in working relationships
• Oversee daily operations, management, association direction, and maintenance of assets
• Utilize staff and vendor resources to execute board directives and community goals
• Retain the community vision through CC&Rs and design review
• Support community standards as required by the governing documents, the CCMC management contract, and applicable laws
• Ensure liability and insurance policies meet requirements for governing documents and applicable laws
• Serve as an advisor to the board for long-term planning, goalsetting, and policymaking guidance
• Create, administer, and monitor operating and reserve budgets, and prepare variance reports
• Supervise, develop, and motivate dedicated site staff
• Provide oversight of service contractors
• Ensure all association notices are accurate and timely
• Develop and implement a risk management program
• Conduct regular meetings with residents and volunteers
• Accountable for helping with requests in a timely and professional manner
• Build connections and opportunities that maintain a true sense of community
• Perform other duties as assigned
  
  

What we’re looking for:

• Effective leadership, organizational, and conflict resolution skills
• Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
• Five or more years of onsite community management (HOA) or similar experience
• Bachelor’s degree, designations, or certifications in a related field (highly preferred)
• CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)
• Robust operational background and understanding of community financials
• Ability to successfully engage on a variety of levels, including speaking and writing
• Someone who aligns with our vision and values
• Proficient computer skills in Windows environment
• Must pass pre-employment drug screen; driving record, credit and background checks
  
  

What we offer:

• Comprehensive benefits including medical, dental, vision and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee Assistance Program
• Optional pet insurance
• Professional education assistance
• Perhaps most importantly, a service-focused team dedicated to your success!