Community Manager Commercial - Cross Creek Ranch

Do you love creating exceptional customer service? Our community managers lead community initiatives, oversee the onsite team, and execute board directives to make a meaningful impact.

We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.

About The Community

Just west of Katy and Houston, meandering streams, Texas wildflowers, thousands of trees, and rolling open space define the landscape of Cross Creek Ranch, one of the nation’s top-selling master-planned communities. Cross Creek Ranch is a 3,200-acre community known just as much for its commitment to the environment as it is for its variety of homes, on-site schools, and impressive slate of planned amenities, such as water parks, tennis courts, a dog park, sports fields and more than 60+ miles of hike-and-bike trails. A growing retail corridor anchored by H-E-B and the opening of the Texas Heritage Parkway put shopping, dining, employment, and entertainment within easy reach

What You’ll Accomplish

• Serve in a key community leadership role to enhance the tenant experience
• Communicate with candor while engaging in working relationships
• Oversee daily operations, management, association direction, and maintenance of assets
• Utilize staff and vendor resources to execute board directives and community goals
• Retain the community vision through CC&Rs and design review
• Support community standards as required by the governing documents, the CCMC management contract, and applicable laws
• Ensure liability and insurance policies meet requirements for governing documents and applicable laws
• Serve as an advisor to the board for long-term planning, goal setting, and policymaking guidance
• Create, administer, and monitor operating and reserve budgets and prepare variance reports
• Provide oversight of service contractors
• Ensure all association notices are accurate and timely
• Develop and implement a risk management program
• Conduct regular meetings with tenants
• Accountable for helping with requests in a timely and professional manner
• Build connections and opportunities that maintain a true sense of community
• Perform other duties as assigned
  
  

What We’re Looking For

• Someone who aligns with our vision and values
• Five or more years of onsite community management (HOA) or similar experience
• Robust operational background and understanding of community financials
• Ability to successfully engage on a variety of levels, including speaking and writing
• Effective leadership, organizational, and conflict resolution skills
• Proficient computer skills in Windows environment
• Bachelor’s degree, designations, or certifications in a related field (highly preferred)
• Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
• Must pass pre-employment drug screen; driving record, credit and background checks
• CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)
  
  

What We Offer

• Comprehensive benefits including medical, dental, vision and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee Assistance Program
• Optional pet insurance
• Professional education assistance
• Perhaps most importantly, a service-focused team dedicated to your success!