Community Manager - Aviano

Do you love creating an exceptional resident experience? Our community managers lead community initiatives, oversee the onsite team, and execute board directives to make a meaningful impact.

Aviano at Desert Ridge is a premier community in north Phoenix built by Toll Brothers. It includes 902 single-family homes spread over 400 acres. The community features a first-class Clubhouse, with weight and cardio rooms, meeting room facilities and a large gathering area for kicking back. Award winning heated swimming pool, basketball court, sport and tennis court complement this fantastic facility. Adjacent to the community center is a great family area with a large park to the north followed by the Boys and Girls Club Vestar Branch and then Wildfire Elementary School.

We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.

About The Community

Aviano at Desert Ridge is a premier community in north Phoenix built by Toll Brothers. It includes 902 single-family homes spread over 400 acres. The community features a first-class Clubhouse, with weight and cardio rooms, meeting room facilities and a large gathering area for kicking back. Award winning heated swimming pool, basketball court, sport and tennis court complement this fantastic facility. Adjacent to the community center is a great family area with a large park to the north followed by the Boys and Girls Club Vestar Branch and then Wildfire Elementary School.

What You’ll Accomplish

Serve in a key community leadership role to enhance the resident experience
Communicate with candor while engaging in working relationships
Oversee daily operations, management, association direction, and maintenance of assets
Utilize staff and vendor resources to execute board directives and community goals
Retain the community vision through CC&Rs and design review
Support community standards as required by the governing documents, the CCMC management contract, and applicable laws
Ensure liability and insurance policies meet requirements for governing documents and applicable laws
Serve as an advisor to the board for long-term planning, goalsetting, and policymaking guidance
Create, administer, and monitor operating and reserve budgets, and prepare variance reports
Supervise, develop, and motivate dedicated site staff
Provide oversight of service contractors
Ensure all association notices are accurate and timely
Develop and implement a risk management program
Conduct regular meetings with residents and volunteers
Accountable for helping with requests in a timely and professional manner
Build connections and opportunities that maintain a true sense of community
Perform other duties as assigned

What We’re Looking For

Someone who aligns with our vision and values
Five or more years of onsite community management (HOA) or similar experience
Robust operational background and understanding of community financials
Ability to successfully engage on a variety of levels, including speaking and writing
Effective leadership, organizational, and conflict resolution skills
Proficient computer skills in Windows environment
Bachelor’s degree, designations, or certifications in a related field (highly preferred)
Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
Must pass pre-employment drug screen; driving record, credit and background checks
CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)

What We Offer

Comprehensive benefits including medical, dental, vision and life insurance
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid vacation, holiday, and volunteer time
Company-paid Short-term Disability
Optional Long-term Disability
Employee Assistance Program
Optional pet insurance
Professional education assistance
Perhaps most importantly, a service-focused team dedicated to your success!