Community Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The On-site Community Manager is the main support and connection between the Board, Committees, and Residents at this established, 55+ condominium community

Community/Administrative Management

• Meet with new owners and provide an orientation to the community
• Act as a liaison between trustees, committees, residents, and vendors.
• Communicate via phone/email regarding property maintenance activities and planned projects.
• Enforce the rules & regulations of the community. Issue notices and violation letters when appropriate.
• Create community notices and mailings.
• Support committees pursuant to their charters and as directed by the board of trustees
• Maintain resident files and vendor contacts.
• Maintain online portal
• Provide administration for the Architectural Review Process
• Assist portfolio manager in the preparation of materials for the monthly board meeting
• Attend board meetings that are held during regular business hours.

Financial Management:

• Work Closely with Board treasurer in monitoring expenses
• Code Invoices according the budget
• Maintain back-up schedules to support contract management and budget preparation

Facilities Management

• Schedule and meet vendors to provide proposals and/or perform repairs
• Ensure project completion with proper follow up to Residents, Portfolio Manager, and Trustees
• Create work orders for maintenance; oversee maintenance activities and schedule work orders with maintenance staff and vendors.
• Perform regular site inspections of the property.

Requirements

• Qualifications
• Good knowledge of Microsoft Office and ability to learn our web-based property management software.
• Solid verbal and written communication skills
• Able to multi-task and prioritize efficiently.
• Professional demeanor, approachable attitude, excellent listening skills, and desire to be of assistance.
• A can-do attitude with a sincere commitment to the position
• A focus and appreciation for client satisfaction
• Ability and desire to learn

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.