Community Manager

Job Details

Description

If you are looking to join a team that takes pride in a high-performing culture, with specific focus to empower employees to reach their highest potential; then you may have just found your perfect fit with Associated Asset Management (AAM).

Founded in 1990 AAM is celebrating nearly 30 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master planned, single family, condominium, active adult, urban high‐rise and mid‐rise communities. With over 860 employees in nine states, AAM is a professional and reliable leader within our industry. For more information, visit www.associatedasset.com .

Position Summary

Primarily responsible for providing community management and effective customer service to a designated portfolio of Homeowner Association communities/homeowners through in-depth knowledge of Covenants, Conditions, and Restrictions (CC&R’s) and management contracts.

Position Responsibilities

• Read, review and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&R's, Bylaws, Rules and Regulations, Indian and federal statutes; Partners with AAM’s Management Team to ensure compliance.
• Interact with homeowners, vendors and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM.
• Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.
• Solicit, negotiate and execute contracts for Association vendors and service providers.
• Prepare and submit bid specs and work orders to vendors/service providers, as needed.
• Plan, budget, advertise, execute and attend Association events with Boards/Committees' approval.
• Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM.
• Review, analyze, and present monthly management/financial reports to appropriate parties; identify, and work with accounting to resolve any discrepancies in reports.
• Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data.
• Review, modify, code and approve Association invoices.
• Schedule, organize, and facilitate Board of Directors meetings and other special meetings by providing leadership and professional guidance.
• Interview, hire, and supervise vendors, as needed. Terminate employment relationships when required.
• Perform other duties as directed.

Knowledge, Skills, And Abilities

• Excellent interpersonal skills: outgoing & communicative, socially-oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• High attention to detail.
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.

Physical Demands & Work Environment

• Utilizing personal automobiles for commuting to and from assigned communities.
• Walking communities to inspect common areas per management contract.
• Sitting and standing for moderate periods of time.