Community Association Manager (SFL2022-4647)

Argus is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The ARGUS professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

Argus is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every GrandManors relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At Argus, we are always getting better.

The Portfolio Community Association Manager (CAM) is the key ambassador of RealManage. He/she will provide management, direction and leadership to ensure the daily operations of a portfolio of community associations delivers professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company’s guiding principles.

Key responsibilities include, but are not limited to, working closely with the Board of Directors, developer and/or builder, to manage and operate the community, facilitate solutions to problems, promote community harmony, enforce deed restrictions and increase value of each community.

Responsibilities

• Serves the Board as a consultant in a professional manner.
• Practice and adhere to the Guiding Principles of the company and respond to all calls / emails within 24 hours of receipt.
• Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, polices, and procedures.
• Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service request and work order activity.
• Provides administrative, operational and managerial advice to Board of Directors.
• Ability to run a Board or Annual Meeting and creates monthly management reports, which depict the actual condition of community amenities, progress of specific key initiatives, and makes clear and concise recommendations.
• Orchestrates annual Board Orientation, Contract Review, and training workshops to assist the Board in education and goal setting as appropriate.
• Assist the board with hiring contractors and insurance carriers to maintain and protect the community.
• Provide vendor management oversight, including set-up, bid process, through contract and oversight.
• Oversee and approve payment of vendors providing service to community association.
• Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association.
• Oversees and/or drives the community monthly to ensure the highest standards are maintained for common areas and the violation process is upheld to achieve compliance with the community documents.
• Works with accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. Possesses knowledge of cash balances and availability of funds for projects, monitors aging report to ensure timely legal action regarding collections, and any other legal action before the association.
• Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.
• Attend monthly Manager’s and training meetings as required.
• Conduct business at-all -times with the highest standards of personal, professional and ethical conduct.
• Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
• Plus other work related tasks as needed

This is a position in Sarasota FL.

Qualifications

• Florida state community association manager (CAM) license required
• Minimum of one (1) year managing Homeowner Associations (HOAs) required.

• CAI designation(s) strongly preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Compensation $65,000-$70,000

Commensurate with experience

Benefits Summary

Health / Dental / Vision Insurance Life / Disability 401 (k) Program