Community Association Manager - Portfolio (CVCA2025)

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Responsibilities

RealManage is seeking versatile, energetic, friendly, full-time Portfolio Community Association Managers who take great pride in achieving greatness for their assigned communities.

• Our Portfolio CAM’s serve as a professional advisor to their Board of Directors of each community assigned
• Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures
• Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service request, and work order activity
• You will have the opportunity to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities progress of specific key initiatives, and makes clear and concise recommendations
• Our CAM’s assist the Board with the selection of contractors and insurance carriers to maintain and protect the community
• Provide vendor management oversight, including set-up bid process, through contract and oversight
• Oversee and approve payment of vendors providing service to community association
• Develop and submit a complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association
• Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. Possesses knowledge of cash balances and availability of funds for projects, monitors aging reports to ensure timely legal action regarding collections, and any other legal action before the association
• Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community
• Attend monthly Manager’s and training meetings as required
• Conduct business at-all times with the highest standards of personal, professional and ethical conduct
• Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems
• Plus other work-related tasks
  
  

To be the very best at this position, we look for the following qualities.

• Excellent interpersonal skills. You will have to manage a wide range of personalities with a wide range of opinions, both over the phone and in person. You should be a friendly, outgoing person who can represent the company well in all situations.
• Excellent writing skills. Our customers require thoughtful, concise, and timely responses to their concerns. Much of this communication occurs over e-mail.
• Excellent technology skills. Most of your day will be spent managing data utilizing our proprietary software. You should be comfortable using and learning technology software that allows you to access Owner / Residential portals, Management / Board portals, Closing portals, Attorney Portals, and Vendor portals all from one landing page.
• Flexibility and humility. We approach our business with the mentality we are here to serve. That means that you need to be willing and able to do what is necessary to please your clients, whatever that may be. You should be comfortable and willing to pitch in and do whatever needs to be done.
• Excellent organizational skills. You will be working with hundreds of owners divided among a portfolio of properties. We have established excellent, efficient systems to facilitate this work, but you need to have strong organizational skills and be attentive to detail to use the systems effectively.
• The ability to work independently. Because this is a growing business, you need to be comfortable working alone or independently at times. We will provide training and set goals, provide the technology and systems for you to achieve those goals. You will be empowered to make decisions and will be held accountable for your decisions.