Community Association Manager (onsite)

Description

Join our team! Leland Management is seeking a Community Association Manager at one of our communities in the Mt. Dora area with excellent customer service skill. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 12 consecutive years, including winning first place in our category for 2021! The position is full-time (Monday thru Friday from 8:00am to 5:00pm with occasional nights and weekends) with a competitive salary and excellent benefits.

Applicant should have experience with site inspections, covenant enforcement, assisting boards with day to day aspects of managing an association, preparing for and conducting association meetings, reviewing financial reports, preparing budgets, project management, preparing service bids and overseeing contractors. Applicants must also be knowledgeable with Florida Statutes and be proficient with understanding and executing the requirements of the governing documents of an association.

Computer skills in Microsoft Office (Word, Excel, and Outlook). Experience in Association Software such as Caliber is helpful.

Community Association Managers are responsible for the management and day-to-day implementation of the procedures and programs that will ensure a well-managed and maintained property. Leland CAM's place the highest emphasis on positive response to the concerns and needs of Association Board Members and Homeowners.

Ability to work with a team. Leland managers are supported by a large team of accounting, administrative, mailroom, architectural review and other support staff. The ability to communicate with the team is essential.

Operations Management: Responsible for the day-to-day operations of all aspects of the either an on-site or portfolio of communities to ensure excellent service.

Property Maintenance: Solicit bids, provide comparisons, and monitor all maintenance programs relating to the property and aesthetic appearance of the property, building strong relationships with vendors.

Owner Representation: The sole and ultimate liaison for all resolutions of the property, utilizing sound business judgment to resolve issues and conflicts.

Communication: Manages individual account information with the utmost confidentiality, communicating professionally both oral and written information effectively.

Develop and monitor property budgets on a timely basis in a manner that supports the financial expectations of the Board and Association.

Coordinates, negotiates and issues vendor contracts for property services in accordance with the management agreement.

Prepares a monthly board package to the Board of Directors consisting of a management report outlining actions required, proposals, correspondence and financial reporting.

Daily use of company software (Caliber), Word and Excel documents for communication, organization and detailed follow-through.

About The Company

Leland Management is a full service community association management company that offers complete support to Florida Homeowner, Condominium, Cooperative, Community Development Districts and Commercial Property Management Associations. Our corporate office is located in Orlando with divisional offices in Brevard, Jacksonville, St. Augustine, Palm Coast, Clearwater, Tampa, Volusia/Flagler County and Ocala. We offer great career opportunities for talented and outgoing people.

Our Mission

Our mission is to raise the level of professionalism and property management service available to Florida community associations.

What makes us different?

Leland has been voted one of the best places to work in Central Florida for the past 12 years. Leland is a family owned company that places great value on the training and education of our managers and the board members that we work with. Leland's training programs allow our managers to achieve personal success with excellent growth opportunities within a fast growing progressive management company.

Benefits

We offer an excellent benefits package including medical, dental, vision, additional voluntary benefits, paid holidays, vacation and 401(k) with employer match.

Requirements

Additional Required Qualifications:

Must be licensed. Experience in an environment requiring high levels of customer service, highly motivated and confident professional, excellent written\verbal communication skills, detail oriented, proven leadership, problem solving skills, competent in Excel, Word, Outlook and experience with financial reports and budgets.

3-5 years onsite preferred in Association Management with prior people and project management experience with condominiums, apartments, hotel, time-shares, developer, townhomes or homeowner’s associations.

Developer Experience Preferred

Turnover experience preferred