Community Association Manager - Onsite

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Join our Team! Homeside Properties, an Associa Company, is hiring an experienced GREC licensed Community Association Manager to manage a large scale community in Roswell, GA. We are looking for energetic, flexible professionals who want to make a long-lasting career with a company that leads the industry. Our colleagues are the reason for our success, so we recruit quality people who understand and know how to build great relationships with the communities we serve.

This is a full-time salaried position that comes with competitive compensation based on experience, a full benefits package including medical, vision and dental programs, insurance options, paid time off, a 401k option, and much more.

The Community Association Manager is responsible for providing the overall supervision of the community association. The Community Association Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff within the branch office.

Essential Job Functions:

• Supervise the financial administration of the Association in accordance with the management agreement and the Association's governing documents
• Acts as the primary liaison with the Association Board of Directors and homeowners as needed
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement and governing documents
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
• Monitor client delinquency and collections process for assigned portfolio
• Attend Board meetings in accordance with the management agreement
• Assist Board of Directors with architectural review process and/or routine inspections in accordance with management agreement
• Ensure maintenance of all files, records, and correspondence in accordance with company procedures and good business practices
• Maintain and board and resident information within the CINC Systemsdatabase
• Oversee the AP process in accordance with company processes and procedures
• Be knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association
• Provide excellent customer service and maintain open lines of communication with homeowners, vendors, realtors, tenants, and board members
• Remain current with best industry practices, as well as all current applicable laws
• Other duties as assigned
  
  

Requirements

Qualifications

• Must hold a valid Georgia Community Association Manager (CAM) License or Georgia Real Estate License issued by the Georgia Real Estate Commission
• Membership with CAI is desired
• 5+ years of community association management (HOA) experience (not multi-family related) is desired
• Associate degree required; Bachelor's degree preferred
• Strong knowledge of financial reports and budgets
• Professional customer service skills
• Exceptional communication skills both written and verbal with a polished, professional, and friendly demeanor
• Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
• Understanding the role of the association board, and the Community Association Manager
• Knowledge of conflict resolution techniques at a proficient level
• Self-motivated, proactive, detail oriented and a team player
• Time management and time critical prioritization skills
• Effective organizational skills
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.