Community Association Manager Lakewood Ranch

Resource Property Management (RPM) is seeking an Assistant Community Association Manager in Lakewood Ranch.

We will consider recently licensed CAM's for this particular ASSISTANT CAM position provided candidate also has 2 + years of administrative experience in community association management.

Minimum Qualifications

Education: High school diploma (HS) or general education degree (GED).

Experience: Minimum of 2-3 years community association management experience.

License: State of Florida CAM license. Valid Florida driver’s license.

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Essential Duties and Responsibilities:

• Assist the board to engage licensed and insured contractors and service providers.
• Monitor contractor & service provider performance.
• Provide excellent customer service and handle complaints courteously, timely and efficiently.
• Return all calls and emails within 24 hours in accordance with the management contract.
• Prepare or review all Association correspondence including meeting notices and owner correspondence. All membership mailings, including but not limited to, Budget Notices and Annual Membership Meeting Notices must be approved in advance by immediate supervisor.
• Prepare a board meeting packet for each regular scheduled board meeting. Package to include written manager’s report, financial report, delinquency update, correspondence, bids, etc. Ensure packet is distributed to your board a minimum of three days prior to the meeting.
• Attend all board and membership meetings as stipulated in the RPM contract.
• Maintain up-to-date Association records.
• Monitor expenses and approve invoices for payment
• Review monthly financial statements for accuracy and budgetary requirements. Ensure timely distribution to the board.
• Perform property inspections as specified within the management contract
• Ensure that violation letters are processed and follow up is timely
• Prepare the initial draft of the annual budget based on the specified timeline.
• Maintain Association insurance policies to be in full force and effect in concert with the board and the association’s insurance agent.
• Notify board president and, when necessary, all board members of potential issues & concerns
• Supervise Direct Reports:
• Supervise performance and periodic duties of the on-site staff members.
• Maintain up to date Job Description(s) for all staff members.
• Approve staff’s timecards/timesheets on a timely basis every pay period.
• Evaluate the performance of Direct Reports with HR guidance and approval
• Notify HR of attendance, performance, or other issues immediately. Assist HR with disciplinary counseling, when necessary.
  
  

Competencies

• Strong written and verbal communication skills
• Business acumen
• Customer/Client focus
• Decision making skills
• Results driven management
• Conflict resolution
• Analytical Thinking for problem solving
  
  

Working Conditions And Physical Requirements

• Must be able to work under pressure, meet deadlines, while providing exemplary customer service
• Ability to perform the essential job functions safely and successfully with RPM’s internal procedures and policies as well as all related employee handbooks and training/safety manuals
• Maintain regular, punctual attendance consistent with RPM policies & practices
• Must have oral and written comprehension along with speech clarity and recognition
• Ability to effectively use computers, telephones, and computer systems
• Operate standard office equipment
• Lift and carry up to 25 pounds
• Operate a motor vehicle in a safe manner
• On-site property inspections – must be able to perform property inspections that require walking the grounds and may encounter rain, hail, wind, dust, fumes, water, potholes, uneven ground surfaces, trip hazards and other weather/environmental conditions outside the control of Resource Property Management and the Association while outdoors. Normal office conditions while indoors.
  
  

We are family owned and operated with offices in Seminole, Clearwater, St Petersburg & Lakewood Ranch. We were awarded a Tampa Bay Times Top Workplace for 2 consecutive years and have been in business for more than 30 years.

References, criminal background check and drug screen required. Salary commensurate with experience. Benefits package including 401k with company match.

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