Community Association Manager (CSFL2023-6388)

Are you seeking a rewarding career with a technology-based HOA management company that is rapidly expanding and dedicated to advancing your professional journey? RealManage is the place for you. We offer a work environment that not only encourages career growth but also prioritizes the well-being of our team members. Join us, and become part of a company culture that values your professionalism, hard work, and dedication.

About RealManage:

RealManage is a nationally recognized Inc. 5000 firm providing a comprehensive range of services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. As the #3 company out of 5,000+ in the industry, we also compete in the broader Property Technology space. With over 2500 team members operating in 24 states, we serve 2500 community associations and over 500,000 homeowners.

Our growth, both organically and through strategic acquisitions, reflects our commitment to innovation and excellence. At RealManage, we strive to exceed customer expectations, ensure transparency, and create an environment that fosters professionalism, growth, and diversity.

Why RealManage?

• Supportive Culture: As a RealManage team member, you are not just an employee; you are family. We understand and appreciate your hard work and professionalism.
• Continuous Support: We provide a Manager Success Group, continuous training, administrative support, and more to ensure your success throughout your career.
• Career Advancement: RealManage is committed to offering opportunities for career growth within our rapidly expanding company.
  
  

Company Values:

RealManage is a values-based company with guiding principles that include:

• Integrity: We always do the right thing.
• Respect: Mutual respect is the cornerstone of every RealManage relationship.
• Selflessness: We are part of something special and much larger than any of us.
• Personal Relationships: People do business with people they like.
• Always Improving: At RealManage, we are always getting better.
  
  

Responsibilities

Job Responsibilities: Portfolio Community Association Manager

As a Portfolio Community Association Manager (CAM) at RealManage, you will be the key ambassador, providing management, direction, and leadership to ensure the successful daily operations of a portfolio of community associations.

Your responsibilities include:

• Serving as a professional advisor to the Board of Directors of each community assigned.
• Acquiring and maintaining current knowledge of state and regulatory agency statutes, as well as the community’s documents, policies, and procedures.
• Providing weekly updates and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
• Running Board or Annual Meetings, creating monthly management reports, and making clear and concise recommendations.
• Assisting the Board with the selection of contractors and insurance carriers to maintain and protect the community.
• Overseeing vendor management, including the bid process, contract oversight, and approval of vendor payments.
• Developing and submitting complete and accurate annual budgets, ensuring thorough analysis and consideration for the goals of the association.
• Working with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing.
• Building and fostering positive relationships with residents to ensure a high level of service, timely resolution of concerns, good communications, and continuous improvement in services for the community.
• Attending monthly Manager’s and training meetings as required.
• Conducting business at all times with the highest standards of personal, professional, and ethical conduct.
• Displaying exceptional ability to analyze and deal with a variety of situations that could potentially be problems.
• Plus other work related tasks as needed
  
  

Qualities We Look For:

To be the very best at this position, we look for the following qualities:

• Excellent interpersonal skills to manage a wide range of personalities and opinions, both over the phone and in person.
• Excellent writing skills for thoughtful, concise, and timely responses to customer concerns.
• Excellent technology skills to manage data using our proprietary software, facilitating seamless access to various portals.
• Flexibility and humility to approach business with a service-oriented mentality.
• Excellent organizational skills to manage hundreds of owners across a portfolio of properties efficiently.
• The ability to work independently and make decisions while being accountable for those decisions.
  
  

Qualifications

Join RealManage, where you are not just an employee; you are family. Embrace a career that values your contributions, supports your growth, and provides an environment where you can thrive.

Qualifications:

• Florida state community association manager license required
• Associate or higher degree highly preferred.
• Minimum of one (1) year managing Homeowner Associations (HOAs) required.
• CAI designation(s) strongly preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  
  

Pay and Benefits:

$70,000 to $80,000, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays