Community Association General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

A General Manager (typically on-site) is responsible for supervising the administrative support staff

of the Community Association assigned. The General Manager I will also assist the lead General

Manager with oversight and support of the various departments within the Community Associationincluding Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. TheGeneral Manager I is the liaison to the lead General Manager and residents primarily, but will alsooccasionally interact with vendors, board members and committee members, as well as staff at theAssocia Client Shared Service Center (CSSC) and within the branch office.

• Assist General Manager II/III with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policygovernance and association projects.  Supervise all administration staff at the community.
• Assist with employee hiring, training, supervising, and performance management.
• Assist with preparing schedules and establishes priorities for routine and special work projects.
• Assist with annual budget.
• Assist with the administration of the various functions of the community within the projectedand approved operating budget.
• In conjunction with the General Manager II/III, act as a liaison between the Board of Directorsand residents in the execution of the established policies and the conveyance of residentgrievances.
• In conjunction with the General Manager II/III, work as a liaison between the Board and legalcounsel, as well as the Board and the Board Advisory Committees.
• Other duties as assigned.

Requirements

• Associates Degree Required; Bachelors Degree Preferred.
• 3 – 5 years of Community Association experience;0 – 3 years of Management and/or Supervisory experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those rolesinterface with the requests of homeowners.
• Knowledge of MS Office products, typical business correspondence (grammar, structure, punctuation, spelling, etc.)at a proficient level; knowledge of company policies, procedures and forms. Professional communication skills (phone, interpersonal, written, verbal, etc.), self-motivated, proactive, detail oriented and a team player. Time management and time critical prioritization skills; knowledge of conflict resolution techniques at a proficient level.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.