Community Ambassador - FT

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The Community Ambassador is responsible for administrative and front desk operations. Duties include, light cleaning, event registration, information dissemination, and assisting patrons by phone, email, and in person.

What You’ll Accomplish

• Greeting all homeowners upon entry and answering questions regarding hours, facility information, services, and programs
• Answering phone calls
• Responding to emails and other correspondence in a timely manner
• Performing opening / closing duties as assigned
• Providing prospective homebuyers with tours of the amenities
• Working closely with the team to facilitate communication goals
• Operating on-site facilities and ensuring inventory is well-managed, guests are served, and all health and safety standards are met

What We’re Looking For

• High school diploma
• Minimum of six months’ experience in a customer service environment
• Excellent customer service skills and telephone etiquette
• A positive, outgoing personality
• Ability to work as a team player, effectively communicate verbally and in writing, and follow written and verbal instructions
• Candidates must be able to sit or stand for extended periods and attend and community events as required
• Must have a valid driver’s license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
• Must pass a pre-employment drug screen and background check

What We Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

About The Community

Located in St. John’s County between Jacksonville and St. Augustine, Shearwater offers the scenic beauty of the Trout Creek preserve, plus an impressive collection of amenities and activities that have been thoughtfully designed for healthy living. At the heart of this neighborhood will be the resort-style Kayak Club and Fitness Lodge. The community will eventually include 2,600 homes connected by trails and parks.