Community Administrator

$18 / hour

Position Summary

The community administrator performs tasks directly related to property management and the general business operations of the Association, while providing administrative support to the Association Managers. The position is responsible for providing a wide variety of administrative services as well as assisting with the management of properties in accordance with company policies, procedures and standards. Superior customer service, time-management and conflict management skills are required. Attention to detail and the ability to manage multiple, sometimes competing, priorities are

Position Responsibilities

• Provides five-star customer service at all times by responding to incoming visitors, telephone calls, email and other correspondence in a timely and courteous manner. Acts as intermediary with owners/residents, vendors and staff to assist in prompt response to questions or problems. Follows company policy by returning all calls and emails within 24 business hours.
• Tracks special projects & initiatives for office on a frequent basis.
• Provides administrative assistance as necessary with duties including:
• Overseeing all Architectural Review Applications
• Overseeing all homeowner responses for deed restriction inquiries
• Update resident information and coordinates resident access to community websites
• Utilizes electronic filing systems and Connect to maintain accurate resident records
• Responsible for information and document management ensuring that all records are kept in good order
• Assist with onboarding of new communities by uploading data and answering information questions in Connect
• Participates in corporate committees as assigned
• Performs other job-related duties as directed and miscellaneous projects as assigned
• Facilitates company safety procedures and ensures that policies are carried out.
• This is not an exhaustive list of job duties as other ancillary duties will be assigned from time to time