Code Enforcement Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Summary

A Covenant Compliance Inspector/Enforcement Specialist Manager plays an active role in achieving long-term customer satisfaction in the context of Community Association relationships. Specific responsibilities will vary with designated communities and may include but are not limited to: Reporting to the branch Director of Operations, managing the schedule for enforcement specialist properties for maintenance, landscaping, safety, and compliance issues and accurately recording findings.

Duties include but are not limited to:

• Conduct Covenant Compliance Inspections for home sales.
• Notify cross functional teams of code issues by e-mail, MS Teams.
• Lead a team of three by training, coaching, and mentoring to accomplish their duties in the most efficient manner.
• Schedule systematic property maintenance inspections to maintain to achieve minimum property standards.
• Manage third party vendor and workload.
  
  

Requirements

Knowledge and Skills

• Knowledge of Microsoft suite.
• Knowledge of general maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
• Knowledge of OSHA worksite and personal safety requirements.
• Knowledge of State or local governmental safety requirements.
• Knowledge of architectural plans and/or drawings at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Remote, driving, and onsite
• High School Diploma or GED Required.
• Associate degree Preferred.
• 1-3 years of directly related or closely related experience.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and to reach above shoulders with hands and arms in order to file a variety of documents; use hands and fingers to input data to information system; and talk or hear in order to gather and provide information on departmental processes. The employee is often required to sit in order to process information and conduct data entry activities.

ENVIRONMENTAL DEMANDS

Work is performed in a climate-controlled office without exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.