CMA Onsite Manager

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Job Description

On site General Manager Position Purpose:

The Onsite General Manager has complete oversight of the day-to-day operation of a Home Owners Association. The Onsite General Manager oversees the operation, maintenance, management, cleaning, sanitation, renewal, replacement, care and upkeep of the Common Areas as described in the communities’ association legal documents. Dedicated solely to this one community, the Onsite General Manager enforces compliance with the Rules and Regulations relative to the operation, use and occupancy of the property while maintaining a cordial relationship with owners, tenants, contractors, vendors and employees. Expectation is that the Onsite General Manager holds regular office hours,Monday through Friday, typically9:00 a.m. to 5:00 p.m.

However, flexibility is key to meet the needs of residents, visitors, contractors, vendors and other Association employees. The Onsite General Manager will work with other onsite staff and contractors to ensure that all emergencies are addressed in a timely manner which may require some work after normal business hours. However, there is sufficient corporate support to always assist the Onsite Manager in any work required. Though a direct employee of CMA, the Onsite General Manager works directly under the supervision and direction of the Board as a whole via Board vote.

Major Tasks, Responsibilities and Key Accountabilities:

• Produce monthly manager’s report and agenda for the Board meetings. The board packet must be distributed at least 48 hours prior to the Board meeting.
• Manage a monthly Action Item list and produce a weekly report providing updates on all progress made on not only the items on the list but issues that arise throughout each week.
• Attend all meetings of the Board of Directors, including all scheduled meetings and hearings.
• Be highly knowledgeable about governing documents and board policies and procedures.
• Perform other administrative and management duties as requested by managing agent and/or the board of directors.
• Read and report on Association financials. This includes understanding various financial reports such as the balance sheet, income statement, budget and delinquency reports. Manage all aspects of the financial process for the Association including annual budget preparation to approval and processing of all Association invoices.
• Handle all owner and resident requests for common element or association services.
• Inspect property for services needed and then organize plan of work and schedule repairs with contractor or maintenance staff. Evaluate work performed by contractors per specified agreements.
• Maintain maintenance work order system and tracking.
• Inspect property for covenant/declaration violations and then prepare and send written notification of violations to homeowners.
• Manage the contractor and visitor check-in book and community room rental forms. Make sure processes are being followed by all staff members.
• Supervise or manage the amenities reservations and move in and outs from the building.
• Maintain individual owner files and obtain copies of leases from non-resident owners.
• Maintain on-site association administrative files.
• Coordinate mailings and notice distribution when needed.
• Communicate orally and in writing with owners, residents, volunteer leaders, and contractors.
• Maintain a positive, cordial, business-like relationship with owners, residents and contractors.
• Serve as liaison to the Board of Directors and the Association’s Attorney.
• Work independently with little to no supervision when necessary.
• Work cooperatively and manage association staff members (concierge, maintenance personnel, etc.)
• Annual Salary $50,000.00
  
  

Requirements

• Must have Georgia Real Estate License in form of Sales or Community Association Manager (CAM)
• Must have valid driver's license
• High school Diploma or equivalent (required).
• Bachelor’s degree or equivalent experience (preferred).
• Proficiency in using Microsoft Office applications including yet not limited to Word, Excel, and Outlook.
• Licensing test and further licensing education
• Proficiency in using Vantaca, Strongroom, and CondoCerts software (preferred).
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.