Clubhouse Attendant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Summary

The Clubhouse Attendant monitors resident and guest use of club facilities for adherence to the Rules & Regulations regarding facility use. In addition, will assist in functions/duties relating to operation and maintenance of facilities, and maintain verification of residents' membership to the club facilities, and surrounding facilities at the community.

Job Duties and Responsibilities Duties include but are not limited to:

Responsible for regular contact with residents and guests using clubhouse facilities. Works very closely with the Onsite Manager.

Responsible for the cleanliness of the club facility's interior/exterior and its furniture and equipment which includes, however is not limited, to the following:

Multi-Purpose Room:

• Sets up and tears down tables, chairs, and equipment for meetings, events, and activities following written or verbal instruction.
• Clean up after events as needed.
  
  

General Duties (Interior):

• Informs residents and guests of Rules & Regulations as needed.
• Requests proof of membership to club facilities by requesting to see Association issued photo ID cards or a valid guest pass.
• Sign members in and out of clubhouse, including using a non-touch thermometer.
• Clean interior and exterior of all accessible glass windows and doors.
• Sweep and mop/ polish non-carpeted floors.
• Spot clean/ vacuum carpet as needed.
• Dust / polish wood furniture.
• Clean glass table.
• Keep furniture and decorations in proper order.
• Spot clean any marks on the walls.
• Empty wastebaskets/ trash cans as needed.
• Remove any cob webs.
• Replace accessible lamps/ light bulbs that have burned out.
• Report any shortage of supplies to the Onsite Manager.
• Report any major (or structural) problems you notice
  
  

Requirements

Knowledge and Skills

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Education and Experience
• High School Diploma or GED Preferred
  
  

Working Conditions

Non-Typical office environment (frequent standing, walking, talking, etc.), both inside activities and outside activities.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and to reach above shoulders with hands and arms in order to file a variety of documents; use hands and fingers to input data to information system; and talk or hear in order to gather and provide information on departmental processes. The employee is required to sit in order to process information and conduct data entry activities.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.