Client Services/Reception

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Description

Join a well-established Condo Management Company certified as a "Great Place to Work" several years in a row.

The role provides seamless customer service to the residents and board members.

Essential functions:

• Draft communications and documents for management, residents, and board members
• Manages on-going, incoming communications
• Maintains condominium documents; contracts, regulations, phasing, violations, and all related correspondence
• Provides administrative and customer support to Property Manager including; coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests
• Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals
• Business partner to Property Managers and board of directors, advocate for residents Database management for property
• Other duties as assigned
  
  

Requirements

Background, Skills, and Abilities

• Similar experience in a fast-paced environment and a two-year degree preferred strong communication skills (both written and oral)High levels of attention to detail, initiative, accountability, and adaptability Must be able to meet deadlines and multi-task
• Must be able to build strong relationships at all levels: team members, site staff, residents, and board members
• Strong Microsoft Office skills and experience in property management databases would be a plus
• Must be able to pass a drug test
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.