Business Systems Analyst

Description

Hi, We’re AppFolio.

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

What You’ll Do

This is a key role on the Business Systems team as it builds best in class Customer Relationship Management (CRM) and Quote-to-Cash (QTC) practices that will scale as the company grows. This is a highly cross-functional role, serving as the bridge between multiple teams in support of product launches in addition to improving the quoting/contracts business processes.

We are seeking an analyst with strong technical skills, as well as solid business analysis and relationship management capabilities. The individual should have experience managing others or managing small to mid-size engagements, as well as managing relationships with business partners at various levels of an organization. The candidate needs to be a self-motivated and energetic individual who can meet the challenges of a fast-paced environment.

• Identify and spearhead continuous improvement initiatives utilizing technology and process automation; drive process improvements and systems solutions, gain buy-in from team members and leadership.
• Serve as quote-to-cash process and systems subject matter expert to strategic business initiatives; ensure systems and process impacts are appropriately considered.
• Drive CRM requirements alignment across the organization; help build and establish scalable processes and explore appropriate automation opportunities, reporting applications to fully leverage technology and tools.
• Project manage initiatives, providing coordination and alignment cross functionally between stakeholders. This includes requirements definition, cross-functional coordination, resource planning & budgeting, and delivery against key milestones.
• Partner with internal audit function to establish, test and document key application controls and ensure risk mitigation and compliance.
• Act as first point of contact for troubleshooting Third Party Vendors, managing integration related issues/tickets, and reviewing/implementing future system upgrades.
  
  

Must-Haves

• BA/BS degree in Business / Accounting / Finance / Information Systems / Engineering or related technical field, or equivalent experience.
• 5+ years of proven business systems analyst experience in fast paced environment.
• 3-5 years of leading process improvement initiatives leveraging financial systems automation.
• Experience with quote-to-cash, financial reporting, and related CRM requirements.
• Experience leading financial systems implementations including requirements gathering, design, build, test and roll-out; with the project planning/management and documentation skills.
• Strong leadership and project management skills including effective communication, facilitation, ability to build and drive cross-functional partnerships.
• Experience implementing IT controls and SOX compliance preferred.
• Knowledge of various SDLC and process methodologies (e.g. Agile, Waterfall, etc.).
  
  

Our Story

AppFolio (NASDAQ: APPF) was founded in 2006 with the mission to revolutionize vertical industry businesses by providing great software and service. Our easy-to-use, cloud-based software helps our customers more effectively market, manage, and grow their businesses. Our software solutions exist in the real estate vertical, including AppFolio Property Manager and AppFolio Investment Management.

To find out more about what AppFolio has to offer, check out appfolioinc.com/careers.

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.