Business Development Manager

POSITION SUMMARY

Under the direction of the Vice President, this position is responsible for establishing, maintaining, planning, and executing the overall goals and objectives for business development and growth for the organization while adhering to company policies, procedures and ethical standards.

The Business Development Manager also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

ESSENTIAL RESPONSIBILITIES: (May include some or all of the following as applicable)

• Develop and implement a strategic marketing and sales plan to include objectives, background and rationale, target market, time frame, plan roll out, budget, etc.; submitted to the Vice President for review and approval quarterly.
• Identify and develop relationships with industry professionals to generate new business opportunities.
• Attend industry networking events and volunteer for committee work to create awareness of and promote visibility of the company’s brand, foster relationship building among property managers and prospective clients.
• Participate in the proposal process including price development, proposal writing and client presentations.
• Effectively utilizes Sales Force to manage the CRM process
• Assist in planning and adhering to budget guidelines relating to marketing and advertising expenses, make recommendations, establish sales goals and provide updates as requested.
• Cold calling prospective clients.
• Able to work and use time effectively based on key priorities, under tight deadlines while maintaining composure; accepts direction from more than one person at a time and oversees multiple projects.
• Provide ongoing progress updates on new business development activities and other key indicators to the Development team.
• Ensure process integrity and timeliness in response to prospects and clients.
• Performs other duties as assigned, while demonstrating outstanding customer service skills representative of Castle Royal Service.
• Ability to work extended hours and weekends if needed
• Ability to travel as needed, including overnight

SKILLS, KNOWLEDGE & ABILITIES REQUIRED:

Education/Training/Certifications/Licenses:

Bachelors Degree in Sales, Marketing or Business is preferred.

Experience/Knowledge/Skills:

Three (3) to Five (5) years of experience in related field preferred.

Strong interpersonal skills to include:

• Great Communication skills, written, verbal and non verbal
• Highly organized
• People oriented
• Proactive; self initiative
• Team player
• Strong financial knowledge (budgets and financials)
• Problem Solver

Computer literacy:

Strong computer skills in word, excel, power point and Microsoft office required. Sales Force experience is a plus.

Language requirements:

Ability to speak, read and write in English. Multiple language fluency may be required or preferred, depending on geography.

Travel and availability requirements:

Will occasionally be required to attend the following:

• Industry networking events
• Expos
• Job fairs
• Round tables
• Presentations

Physical Requirements:

Ability to lift up to 10 lbs. and work in upright, standing or sitting position for long periods of time. Extensive use of fingers for typing and visual use of the computer monitor. Communicate, receive and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

The majority of work will be completed indoors in a temperature controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis.

DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.