Position: Business Development Director
Reports to: VP, Business Development
Location: San Francisco, CA
Comp Plan: $90k base + commission/bonus = $140-160k
JOB SUMMARY: The Business Development Director is a highly motivated self-starter who will lead and provide strategic sales initiatives, engage in marketplace sales activity and work closely with the Market Leaders, operational Executives and the Marketing Department on lead generation activities, sales activities and proposal generation activities. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets.
Essential Duties & Responsibilities
- Responsible for the ongoing development, implementation and tracking of new client development (takeover sales) operations and processes for FirstService Residential.
- Develop and execute a sales strategy to obtain residential association management contracts that meet the FirstService Residential client type strategy
- Assist in the growth of both current and potentially new market territories by:
- Providing trending and analysis associated with current processes, product types, service lines, regions of business, etc.
- Attending planning and business development meetings as requested
- Manage and directly participate in the sales process; deliver sales presentations to prospective clients
- Continually seek out innovative ways to communicate our value to prospects and existing clients
- Monitor competition and keep on top of industry trends; report findings to senior leadership team
- Manage sales process through utilization of CRM (Dynamics) - entering and updating
- Lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications
- Collaborate with marketing team and sales operations team, and participate in preparation of proposal (RFP) responses
- Proficient and effective at giving client presentations and closing deals
TOOLS & EQUIPMENT USED
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.
Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit for extended periods of time.
- Must be able to stand for extended periods of time.
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
- Must have finger dexterity for typing/using a keyboard.
- Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
The work environment characteristics are normal office conditions at an office location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
TRAVEL
- Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc.
- Frequent local travel required and occasional overnight out of town travel.
About Us:
FirstService Residential is North America's foremost property management firm. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. We have expertise working with complex communities with large budgets and numerous amenities. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.
We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, apply today or join our community and learn more about FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
Keywords: Business Development Specialist, Business Development Manager, Sales, Account Executive