Business Analyst

Description

Job Summary:

To elicit, document, analyze, and recommend solutions and product requirements based on the business needs of stakeholders, including customers, partners, and internal co-workers. This includes interviewing stakeholders, gathering and compiling requirements to convey to the development teams throughout the software development life cycle. The Business Analyst will also help support the agile development process, and to confirm that sprint team objectives are met. This position supports product managers and has the opportunity to advance into more senior product management roles.

Essential Functions Of The Job

Consults with the business to understand the context of product issues or development requests, including identifying issues, current and desired future state, objectives, business needs and impacted user groups.

Documents requirements (business, user and software) and confirms connection to the business vision established by leadership.

Develops stories and user acceptance criteria for sprint teams.

Manage requirements communications with business and project stakeholders.

Confirms the requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested.

Drafts and reviews business, user and non-functional/system level requirements

Documents and confirms change management procedures are followed.

Performs detailed UAT testing.

Communicates changes and new features to internal teams.

This role will work with SaaS and mobile applications, including managing the publishing of Apple and Android mobile apps.

Analytical/Decision-Making Responsibilities

Understands and can utilize the appropriate methods to elicit and document requirements

Documents the procedures for how the requirements will be managed

Recommends the appropriate analysis and specification; confirming approach with supervisor before proceeding

Understands and documents change requests related to requirements to assess overall impact

Knowledge And Skills Requirements

Strong ability to learn and understand system knowledge and experience in delivering IT solutions, providing comprehensive system advice and understanding user requirements

Excellent written and verbal communication skills — must be able to communicate fluently in English both verbally and in writing.

Ability to gather, understand, document and analyze business requirements and support the business to envision future state and what they need to change to support it

Experience in UAT Testing

Experience Writing And Reviewing Business Requirements

Experience in written and verbal communications and requirements management with geographically global dispersed project stakeholders

Experienced in developing relationships with stakeholders with different ranks and backgrounds

Adhere to formal business analysis methods and tools to manage and control requirements

Requirements

Education:

A bachelor’s degree in Computer Science, Engineering, Business, or a related discipline; or equivalent work experience

Experience

3 to 5 years in a corporate IT or product management environment

Two years minimum experience in business analysis, product management, or related technical field (application development, application support, deployment/implementation and infrastructure)

Work experience in a software company or IT consulting, preferred

Experience working on SaaS software and mobile apps is preferred

Experience with association management, property management, or accounting applications is helpful

Soft Skills/Behavioral Requirements

Results driven, with a strong attention to detail

Strong sense of operational efficiency, judgment, tact, and decision-making ability

Receives general direction on a few tasks but mostly moderate supervision

Able to be flexible in assignments as the prioritization may change on a frequent basis

Ability to learn new things quickly, to thrive on change, and to strive for continuous improvement

Good self-management, information presentation and interpersonal communication

Ability to clearly articulate both problems and proposed solutions

Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution

CINC is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Benefits

Benefits:

Great working environment

Work/life balance

Medical

Dental

Vision

Life Insurance

Short-term & Long-term disability insurance

Maternity & paternity leave options

Flexible Spending Plan (childcare & healthcare)

401K (matching available)

136 hours of paid time off per year

10 paid holidays per year

Paid birthday vacation per year

Free snacks (when in office)