Business Administrator

Job Details

Description

Essential Functions:

• Exercises excellent judgement and always displays a high level of discretion
• Assists in maintaining the President's calendar
• Responsible for hiring, training, consulting, and holing accountable a team of 3-4 Association Coordinators responsible for execution of administrative tasks
• Manage all systems pertaining to database management, information management, and client support
• Responsible to, organization of and completion of various email and client communications.
• Various support of operations, including scanning paperwork into electronic memory, preparing requests for proposals, electronic scheduling of recurring department events, etc.
• Standardize forms and correspondence electronically.
• Development of employee trainings and process manuals.
• Prepares the agenda, gathers supporting documents, arranges catering, coordinates guests, for Department meetings
• Tracks all action items that arise from meetings and sees them through to completion
• Oversees and coordinates division specific training programs
• Prepares and mails contract renewals to our clients
• Delivers excellent customer service when handling client complaints and can appropriately triage, resolve, or escalate issues
• Collects Company credit card receipts, reconciles statements, and ensures all necessary information is submitted to Accounts Payable
• Maintains ARE documents on Company-shared Intranet
• Models the Company's Core Values for client and other associates
• Perform other duties as assigned, within reason and relevance to the job.