Billing Specialist

The Billing Specialist is responsible for the accurate billing, recording and distribution of invoices submitted for payment to associations and shall identify inconsistencies in the billing invoices and shall reconcile invoices to records. In addition, this role shall be responsible for issuing and posting invoices in the accounting software and preparing an AFT batch to post payment.

The Billing Specialist also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

ESSENTIAL RESPONSIBILITIES: (May include some or all of the following as applicable)

• Uploads billing files if required for billing process
• Make adjustment to accounts and invoices as needed
• Generates and maintains recurring customer billings
• Support site staff by answering general billing inquiries
• Distribute invoices to Association Accounting Department
• Researches and solves payment discrepancies
• New contracts set-up in accounting software
• Follow up on Accounts Receivable items as assigned
• Processing of Cash Receipts if needed
• Performs other duties and assists on special projects as assigned
• Assist in month end accounting closing

SKILLS, KNOWLEDGE & ABILITIES REQUIRED:

Education/Training/Certifications/Licenses:

Associates degree with concentration in Business and/or Accounting required. Bachelor of Science in Accounting preferred.

Experience/Knowledge/Skills:

Minimum of two to three (2-3) years related accounting experience or equivalent combination of education and experience. General knowledge of accounting principles and understanding of the general ledger accounts is preferred. Attention to detail and accurate data entry skills is a must. Strong verbal and written communication skills creating effective customer-focused relationships with all levels within the organization. Able to work under tight deadlines and use time effectively based on key priorities.

Computer literacy:

Intermediate command of computer hardware/software is required; specifically, proficient in the knowledge of Microsoft Office suite including but not limited to; Word, Excel, Power Point and Outlook. Experience with accounting software a plus.

Language requirements:

English is required. Multiple language fluency is desirable.

Travel and availability requirements:

May be required to travel to multiple locations in the state on an as needed basis. Ability to work extended hours and weekends on as needed basis.

Physical Requirements:

Ability to lift up to 5 lbs. and work in a sitting position for long periods of time. Extensive use of fingers for typing and visual use of the computer monitor. Communicate, receive, and exchange ideas and information by means of the spoken and written word; Ability to quickly and easily navigate the property/building as required to meet the job functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis.

DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason. Further, your signature on this job description does not change the at-will nature of your employment.