Billing Specialist

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Summary

The Billing Specialist I is responsible for processing billing for Association clients. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America.

Job Duties And Responsibilities

Duties include but are not limited to:

• Manage recurring charges by branch in Complete Control for Communities (C3) system.
• Assess recurring charges per association assessment schedule.
• Process miscellaneous recurring charges for utility sub-metering.
• Process special assessment charges.
• Manage annual and periodic coupon ordering process.
• Manage periodic billing statement ordering process.
• Work directly with branch, A/R, and association accounting on billing issues.
• Provide customer service to Branches as required.
  
  

Requirements

Knowledge and Skills

• Knowledge of working with banks and multiple entities.
• Knowledge of accounting principles, practices, and procedures (US GAAP).
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.

Education And Experience

• High School Diploma or GED Required
• 0 -- 3 years of directly related or closely related experience
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.