Billing Specialist

The Billing Specialist I is responsible for processing billing for Association clients. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America.

Job Duties and Responsibilities

Duties include but are not limited to:

• Manage recurring charges by branch in Complete Control for Communities (C3) system.
• Assess recurring charges per association assessment schedule.
• Process miscellaneous recurring charges for utility sub-metering.
• Process special assessment charges.
• Manage annual and periodic coupon ordering process.
• Manage periodic billing statement ordering process.
• Work directly with branch, A/R, and association accounting on billing issues.
• Provide customer service to Branches as required.

Knowledge and Skills

• Knowledge of working with banks and multiple entities.
• Knowledge of accounting principles, practices, and procedures (US GAAP).
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.

Education and Experience

• High School Diploma or GED Required
• 0 -- 3 years of directly related or closely related experience