Benefits Coordinator

FirstService Residential is seeking a Benefits Coordinator to join our Manhattan-based client HR and Payroll team. The job duties and responsibilites include, but are not limited to, the following:

• Conduct bill reconciliations monthly for all insurance providers ensuring total accuracy
• Ensure that policies and procedures comply with all government regulations and company guidelines
• Process enrollments for union and nonunion staff quickly and accurately
• Conducts Resident Manager and Property Manager training
• Manage and administer leaves of absence programs and workers’ compensation claims, including payroll coordination and vendor oversight
• Coordinate leave of absence
• Create and maintain training manuals and provide in training to Property Managers and Resident Managers on the proper use of administering LOA’s and best practices.
• Manage audits: payroll, union, and worker’s compensation
• Monitors government regulations, legislation, and benefits trends
• Work with the internal accounting and finance staff regarding periodic reports
• Monitor benefits email and ticketing system
• Lead compliance with labor law and reporting requirements, including EEO, ADA, FMLA, PFL, Paid Sick, Commuter Benefits, ERISA, EEO, DOL, workers compensation, and OSHA

Knowledge, Skills, and Proficiencies:

• Bachelor’s Degree in Human Resources Management, or 3-5 years’ experience in the HR field, or any similar combination of education and experience
• Proven experience as a HR Generalist or similar role
• Current knowledge of benefits procedures and related laws
• Understanding of union contracts
• Excellent understanding of multi-location payroll and taxes
• Familiarity with payroll software/ HRIS (e.g. SAP, ADP, Kronos) and MS Office (especially Excel)
• A keen eye for detail
• An analytical mind and good math skills
• Outstanding communication skills (written and oral)
• Organizational and leadership skills
• Managing Processes, Data Entry Management, Reporting Skills, Compensation and Wage Structure, Benefits Administration, Worker Compensation, Employment Law, Developing Standards, Financial Skills, Accounting