Bartender/Bar Back (CA)

Introduction

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity.

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

Summary

The Bartender/Bar Back will greet each guest with a warm smile and welcome as guests enter and a thank you as guests leave; suggest and explain the differences between items and educates guests about brewing methods; follows register policies; adhere to all food safety regulations and quality controls complying with Department of Health guidelines and community policies; follow inventory stocking and recording guidelines; engage in friendly conversations with guests; provide personalized service and uses guest's name.

Essential Duties And Responsibilities

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential functions include, but are not limited to the following:

• Welcoming customers, reading, listening to people to determine beverage preferences, making recommendations, and taking drink orders
• Ensure timely delivery and presentation of beverages to guests
• Informing customers about new beverages and specials and suggesting additional menu items to complement a guest's meal
• Impeccable customer service and social perceptiveness; ensuring guests' complete satisfaction and exceeding their expectations
• Maintaining complete knowledge of beverages & preparation
• Total Guest check in a timely and accurate manner
• Entering and completing customers' orders on computer system; accepting different types of payment
• Verifying guests’ identification to ensure they are of legal age to consume alcoholic beverages
• Ability to enforce company policies regarding the consumption of alcohol
• Observing guests' behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering a taxi if they feel they should not drive; asking a manager for help with disorderly customers as needed
• Prepare shift audit at end of shift
• Serving customers as determined by management
• Selling alcohol and food items
• Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
• Clearing tables
• Reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy
• Maintain safety and cleanliness of workspace
• Serve guests in a friendly manner to encourage repeat patronage
• Timely filing of paperwork
• Maintain condiments and restock station throughout shift and at end of shift
• Perform other duties as assigned