Association Support Specialist (part time - temp to hire)

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Bay Creek at Cape Charles is hiring an Association Support Specialist on a part time, temp to hire basis.

Work Hours:

Monday - Friday, 20 hours a week, flexible schedule.

$25 an hour

Daily responsibilities:

• Monitor association’s website, TownSq, for requests and complaints and follow-up with owners, as appropriate.
• Respond to both the owners that post requests and/or complaints, as well as the alleged offenders/violators. Document communications, as appropriate.
• Conduct, coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow-up actions, as required.
• Conduct, coordinate and/or oversee CCI (Covenant Compliance Inspections) for all resales.
• Conduct, coordinate and/or oversee community CC&R violation inspections of member lots within assigned association.
• Notify responsible parties of violation issues given in writing, by phone, in person and electronically.
• Respond to and investigate allegations of violations to determine validity of complaints and the appropriate course of action to mitigate issues.
• Schedule and perform systematic property maintenance inspections to maintain or achieve minimum property standards.
• Assist management team with requests for proposals, repair quotes, and maintaining insurance notification lists.
• Assist onsite management team with other administrative duties and projects, as assigned.
• Other duties as assigned.
  
  

Requirements

• High School Diploma or GED Required.
• Reliable transportation.
• Computer skills (Outlook, Word, Excel, etc.).
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.