Association Portfolio Manager

Priestley Management Company has been a leader in community association management since 1990. Our mission is to provide superior customer service while preserving, protecting, and enhancing the value of our customer’s asset. We achieve this using a team approach to provide the following services to homeowner associations throughout North Carolina: physical property management, financial services, administrative services, and technology services.

We are currently seeking an experienced Community Association / Portfolio Manager for our Wilmington office. The Association Manager’s principal responsibility is the overall management of a portfolio consisting of multiple homeowner associations, providing visible leadership, and regular communication with Board members and homeowners.

Skills for success:
Minimum of 2 years community association management experience required
CMCA designation preferred
Strong written and verbal communication skills
Strong conflict resolution skills
Strong customer service skills
Strong multi-tasking and time management skills
Strong organizational skills with keen attention to detail
Experience with Microsoft Office

Your contribution to the team:
Attending Board of Directors and annual meetings, providing support to the Board for meetings, and maintaining Board records according to statutory requirements
Managing work orders through our work order request system and providing direction to contractors to ensure maintenance and service requirements are completed in a quality manner on a timely basis
Negotiating budgeted maintenance and service contracts. Developing RFPs and recommendations for Board of Directors
Enforcing rules and regulations of the association
Handling architectural requests
Coordinating, performing, and documenting property inspections
Developing annual operating plans and annual budgets for Board approval
Reviewing insurance and handling insurance claims
Maintaining association files including records of electronic and written correspondence with owners and Board members
Assisting homeowners with requests and responding to inquiries regarding association matters
Proactively identifying problems and working to resolve them in a timely manner

Benefits include:
Competitive salary
Paid time off
Insurance
401(k) plan
Supportive team environment
Professional development assistance
Advancement opportunities
Please visit our website at www.priestleymanagement.com for more information about our company.