Association Coordinator

Job Description

Primary Purpose of the Job:

Reporting to the Association Coordinator Team lead, Association Coordinator is an integral role within the organization and serves as a pillar for the Homeowners Associations we serve. The incumbent is responsible for effectively building and sustaining relationships with HOA Board Members within their assigned portfolio. Gaining a comprehensive understanding of each Association’s governing documents, as well as State Specific Laws regarding Non-Profit Corporations and Owner associations, property management contracts, financials, and the specific needs of Associations is a key requirement of the role. Association Coordinators must have strong communication and interpersonal skills to positively deliver top quality community management services to the associations we service.

Essential Duties and Responsibilities:

Work under the direction of the Association Coordinator Team Lead in meeting guidelines of Board of Directors.

Assist the Board of directors daily with general questions regarding financials, homeowner accounts, provide contact information for approved vendors, etc.

Respond to all external and internal clients within a four hour turnaround period.

Assists in monitoring compliance with rules and regulations of the association.

Assist the Board with occasional mailing of compliance/violation letters.

Reviews and approves invoices for payment in a timely manner.

Coordinates preparation of the notices and required documentation for annual meetings of the Association. Your attendance at the Annual Meeting may be requested and required.

Assists in the preparation of the annual reports and budgets for the associations assigned.

Tracks all architectural requests made by homeowners and submits to Board or ARC for review.

May assist with vendor management which may include calling and/or emailing the vendor regarding work orders, invoices, or setup information.

May assist in preparation of reports and insurance claims for damages to Association property, including estimated cost of repair and causes repairs to be made in accordance with the Board of Director’s approval if requested.

Qualification/requirement:

Detail oriented; Highly organized

Excellent time management

Excellent Customer Service Skills

Ability to prioritize

Excellent verbal and written skills

Ability to multi-task

Must represent the organization in a positive and professional manner

Works well in a team environment

Able to work with a diverse group of people

Experience/Training:

Associate degree; or equivalent from a two-year college or technical school; or 3 or more year’s related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

40 hour work week from 8:00 A.M. – 5:00 P.M. Monday through Friday. Work week may require after hours and weekend work/meetings and the ability to respond to on-call requests to respond to emergencies.

Company Description

Community Association Management is a premier association management company serving HOAs, POA, condo associations, townhome associations, amenity associations, and business associations throughout North and South Carolina. Our team of credentialed professionals and industry specialists provides proven solutions and innovative management services.

We are an innovative community association management company that provides sound guidance, flexible solutions, and exceptional service. WE are looking for individuals that themselves to a standard of excellence. If that sounds like you, we encourage you to apply.

Given the COVID-19 pandemic, and the need to protect our employees, clients, and vendors, Community Association Management requires all employees, including newly hired employees (on their first day of employment) be fully vaccinated or be able to submit appropriate documentation showing an approved exemption from the COVID-19 vaccination due to a medical or sincerely held religious belief.

All employees are required to provide documentation of the vaccination series against COVID-19.

Community Association Management is a premier association management company serving HOAs, POA, condo associations, townhome associations, amenity associations, and business associations throughout North and South Carolina. Our team of credentialed professionals and industry specialists provides proven solutions and innovative management services. We are an innovative community association management company that provides sound guidance, flexible solutions, and exceptional service. WE are looking for individuals that themselves to a standard of excellence. If that sounds like you, we encourage you to apply. Given the COVID-19 pandemic, and the need to protect our employees, clients, and vendors, Community Association Management requires all employees, including newly hired employees (on their first day of employment) be fully vaccinated or be able to submit appropriate documentation showing an approved exemption from the COVID-19 vaccination due to a medical or sincerely held religious belief. All employees are required to provide documentation of the vaccination series against COVID-19.