About the job
The primary responsibilities of the Association Business Manager (ABM) include managing, overseeing, and monitoring all day-to-day operations and administration functions for one or more assigned clients (portfolio). The ABM performs a variety of high level managerial and administrative duties in direct cooperation with their client Boards of Directors. This position is under the direction of the Director of Management Services and supported by the Chief Operating Officer
(COO).
Requirements & Skills:
• Maintains a positive attitude and shows a willingness to learn
• Exudes a spirit of cooperation and teamwork
• Demonstrates personal and professional initiative
• Possesses strong time management & organizational skills
• Acts as a proactive problem-solver; proficient in researching problems and preparing written recommendations
• Has knowledge of and applies generally accepted management practices and procedures
• Displays critical thinking and problem-solving skills to handle any of the tasks that are specialized to portfolio management
• Analyzes complex technical and administrative problems, evaluating alternatives and articulating effective actions for resolution
• Shows skill in meeting with association members or the public regarding community-related subjects
• Exhibits finesse in matters of community diplomacy and customer relations
• Builds relationships by connecting professionally with Board members, Committee members, Association members and Vendors
• Utilizes higher level business English, vocabulary, spelling, and mathematics skills and demonstrates the ability to converse and present information clearly in the office setting, in public and in written correspondence
• Maintains professional presentation and appearance
• Maintains thorough working knowledge of the governing documents of the Association(s) to which they are assigned and possesses the ability to read, understand and implement provisions of the Association’s governing documents
• Uses advanced word processing programs, complex desktop publishing, spreadsheet, and database programs effectively
• Alignment with company core values is a must!
Responsibilities:
• Provides executive direction of day-to-day and long-term operations of the associations within the portfolio
• Keeps the Board and Director regularly informed of the associations’ fiscal and operational health
• Performs any other duties assigned by Leadership that assists in the effective management of our client communities or meeting the goals of our Company.
Education and Experience:
• Two (2) years of Community Association or related industry experience
• Two (2) years of college, or technical school / higher education completed is preferred
• Holds (or obtains within agreed upon timeframe) at a minimum, the CMCA® Credential through the Community Association Managers International Certification Board (CAMICB).
• Holds any required State of Colorado License.