About the job
Job Details
Description
Abundant Life Towers I & II, located in Baltimore City, is seeking an enthusiastic, self-starting professional in the HUD Property Management industry to support the daily operations of our affordable housing facility for Seniors and disabled. As the Assistant Property Manager, you play a major role in creating a pleasurable home and community experience for our residents. HUD experience is required.
- Candidate will be required to obtain their Certified Occupancy Specialist Certification (COS) within 8 months of employment. *
You will partner closely with your Property Manager and RPM to ensure all operation and financial goals are being met. If you are a person who has residential property management expertise, a passion for maintaining a great establishment, and are devoted to your employees and residents, then this position is the right fit for you.
Essential Functions
- Assist with supervising the leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that leasing staff comply with Fair Housing laws.
- Reviews HUD waitlist Initiates eviction proceedings by providing necessary documentation to Property Accountants.
- Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
- Performs HUD certifications and recertification.
- Prepare for building inspections and file audits.
- Markets the apartment community, ensuring optimum curb appeal.
- Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
- Assist with overseeing the community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests of complaints.
- Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe and well-maintained community. Maintains professional relationships with associates, applicants, visitors and representatives of other companies.
- Performs standard supervisory functions including hiring staff, assigning work, training, providing feedback, disciplining staff, developing staff, and terminating staff.
- Models Company core values for staff and residents. Enforces Company policies.
- Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
- Assist with preparing activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.
- Performs other duties as assigned.
Required Knowledge, Skills, And Abilities
- Demonstrated record of providing outstanding customer service
- Ability to maintain resident files and complete resident file audits.
- Ability to set clear performance objectives and support staff in achieving business goals
- Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
- Proficiency with Microsoft Office Suite and some Entrata or comparable software.
- Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
- Valid driver’s license and vehicle.
Education And Experience
- High school diploma or equivalent
- 2 years’ experience in HUD property management industry
- Supervisory experience preferred
- COS certifications preferred