Assistant Property Manager

Taylor Management is seeking a part time Assistant Manager to assist the General Manager of a large-scale community for approx. 24 hours per week. Strong customer service skills and appropriate phone etiquette required.

Responsibilities

• Provide excellent customer service and maintain open lines of communication with homeowners, vendors, other associates and the Board of Directors.
• Ensure maintenance of all files, records and correspondence in accordance with Taylor Management Company and Association policies and good business practices.
• Work with committees and clubs
• Property Management/Association/Real Estate experience required
• Effective written and verbal communication skills
• Action and results-oriented
• Resourceful, creative and decisive
• Positive attitude with a commitment to excellence

Requirements

Essential Duties and Responsibilities include, but are not limited to the following, (at the direction of Taylor Management Company and the Board:

• To be completely aware of all aspects of the Community’s operations so as to assist the Manager and to assume the duties of same when necessary
• To assume responsibility for and act as the direct representative of the Community Manager in the areas of: communication with residents, special projects and the supervision of staff as directed by the Manager.
• The Assistant manager shall be aware at all times of all phases of operations and problems. Information may be obtained from such sources as: Staff Meetings, meetings with the Manager, contact with the Board, review of minutes, incident reports, etc.
• Able to function in the areas above in all general areas and perform other tasks as are reasonably necessary to further the interest of the Association.
• Responsible for resident relations, receive, delegate or resolve questions, comments and problems presented by concerned individuals.
• Enforce all established and approved policies, procedures, rules and regulations of The Association and Taylor Management as directed by the Board.
• Preparation of reports, correspondences; supervise the establishment and maintenance of essential records and files; and edit and/or compile public information releases.
• Report payroll when required.
• inspections/re inspections
• Minimum 3 years' experience in customer service and/or as an assistant manager required