About the job
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action is seeking a Full-Time Assistant General Manager for our Cottonwood Canyon Hills community in Lake Elsinore.
Compensation: $26 to $27 per hour
Schedule: Monday-Friday 8:30 am - 5:30 pm, some late meetings once or twice a month.
Job Summary
Support the General Manager in critical association operations, serving as the second-in-command and often assuming the Manager on Duty role in their absence. Collaborate closely with the General Manager to maintain a cohesive and efficient team dynamic.
What You’ll Do (Job Duties)
- Supervise onsite staff, ensuring they are well-informed, trained, and adhere to Association and Property Management policies.
- Assist with Board Packets
- Support the General Manager with general contractors and vendors on large-scale repair and maintenance projects to ensure project scope, milestones, and expenses meet expectations.
- Monthly billing
- Monthly newsletters
- Assist with the architectural application process
- Occasional filing
- Creating work orders for the appropriate vendor, following up on the status of work orders, and updating notes.
- Be available to address after-hour emergency matters
- Secure vendor estimates/bids, schedule work, and track progress of all maintenance and repair items
- Participate in ongoing- training and professional development
- Additional duties as assigned
Who You Are (Skills/Experience)
- Minimum four (4) years’ experience in office administration and property management. Superior knowledge of various computer software programs.
- Must have excellent organizational skills.
- Experience with basic office equipment and maintenance requirements.
- Experience with accounting procedures.
- Familiarity with Association management including basic understanding of CC&R’s, Bylaws, Rules and Regulations, etc.
- Ability to maintain effective working relationships with the Board of Directors, General Manager, employees, residents, guests, committees, and the general public and resolve conflicts and problems courteously and tactfully.
- Ability to gather, analyze and evaluate facts timely and to prepare and present concise oral and written reports and make formal presentations before groups. Knowledge of proper English, spelling and vocabulary usage.
- Associate’s degree (A.A.) or equivalent from two-year college or technical school; or one to three years related experience and/ or training; or equivalent combination of education and experience.
- To perform this job successfully, an individual should have knowledge of Outlook Contact Management systems; Excel Spreadsheet software and Word Processing software.
- Experience with project management.
- Polished and professional communication and presentation.
- Proactive in service and passionate about excellence.
$26 - $27 an hour
Why Join Action
Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
We Offer Our Team Members The Following
Comprehensive benefits package for qualifying employees.
On-going hospitality and property management training.
Opportunities for career growth and advancement.
Values driven company culture that encourages team work and excellence.
Why You’ll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.