Assistant General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Summary

The Assistant General Manager (AGM) is a performance driven leader who provides support to the General Manager (GM). This position requires the overall leadership qualities required to preserve, protect, and enhance a luxury high-rise multi-family community, interact with homeowners and residents, vendors, board and committee members, onsite staff, and corporate office.

The AGM will work collaboratively with the GM on homeowner and resident services, facility management, project oversight, committees, initiative-taking and clear communications, and staff support.

Job Duties And Responsibilities

While the details below provide an extensive list of job duties and responsibilities, it is expectedthat the individual in this position is direct and flexible in performing, assisting, and/orsupervising any necessary task that is required.

• May coordinate maintenance programs relating to the interior and exterior conditions andappearance of the property.
• Responsible for prompt and positive response to request from homeowners and residents and toconstantly assess homeowner and resident needs to assure timely resolution of problems.
• May be engaged in the day-to-day monitoring of vendor performance to assure full compliancewith standards established within the respective service agreements.
• May participate in the development and administration of the strategic property plan and budgetfor the property.
• May assist in the collection, analysis, and reporting of data required to provide accurate andcurrent assessments of property management objectives.
• May provide training and resources for employees to conduct their duties with reasonable ease.
• May coordinate timely and accurate ADP payroll processing each pay period.
• May perform other duties as assigned.
  
  

Requirements

Education and Experience

• High School Diploma or GED Required
• 1 – 3 years of Community Association experience preferred
• Prior supervisory experience preferred
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.