Assistant General Manager

B.M.

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support, and build a rewarding, long-lasting career? Then search no further, you may be a good fit for FirstService Residential!

FirstService Residential is now hiring an Assistant General Manager at Scottsdale House!

Job Summary:

The Assistant Manager will manage and administer the day-to-day operations of the Community Association business. A large responsibility will be to maintain communication with Board of Trustees/Directors and homeowners while also working closely with the Community Manager on all matters of community financials and project management.

This is a full time, in-office, position as we are currently not offering remote work.

Duties & Responsibilities:

• Assist all walk-in homeowners and refer to Community Manager, when necessary.
• Maintain Association filing and record keeping - homeowner filing, correspondence, work orders, accounting documentation, monthly agendas, financials, etc.
• Mailings, as needed and required.
• Be knowledgeable of all Association Governing Documents, Rules and Regulations, along with the general legal requirements of a community association.
• Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet.
• Ensure the policies, resolutions, and decisions of the Board are being carried out effectively and efficiently.
• Assist with preparation of specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.)
• Assist with establishing an annual calendar indicating all association activity.
• Attend all Board meetings, where necessary.
• Excellent word processing, mathematic, and computer skills required.
• Strong organizational and administrative skills.

Knowledge & Skills:

• Practice and adhere to FirstService Residential Global Service Standards and Core Values.
• Conduct business always with the highest standards of personal, professional, and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)

Education & Experience:

• Bachelor’s Degree preferred OR two year experience in property management and customer service.
• 2+ Years of customer service experience in high traffic environment.

Physical Requirements & Working Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing, sitting, walking for extended periods of time may be required.
• Ability to safely lift up to 25-30 lbs. following appropriate safety procedures.
• Ability to work in office, as we do not operate remotely.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Schedule is subject to change based on business needs.

To learn more about our company and culture, please visit: www.fsresidential.com/arizona

• FirstService Residential is an Equal Opportunity Employer. FirstService Residential does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.