Assistant Community Manager - temporary (CVCA2023-5149)

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview

RealManage is a national Inc. 5000 firm with clients and operations in 24 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

This is a temporary position March through May 2023

Prestigious San Diego based Community Association Management Company is currently seeking a highly professional, intelligent, industrious, take-charge Assistant Community Manager who will provide superior client service in a professional office environment located in the Chula Vista/Eastlake area. Our philosophy is simple -- we aim to meet and exceed our clients' expectations and provide value through superior work product, sound advice and exceptional service.

The Assistant Community Manager partners with the Community Association Manager on a portfolio of various communities. You must have excellent office management and computer skills and be able to gracefully juggle many different time-critical tasks at the same time. The perfect candidate will be positive, articulate, well organized, energetic, resourceful and detail-oriented with a "can do" attitude.

Essential functions of the job

• Assist clients with problem resolution with a positive and helpful attitude
• Compile monthly inspection reports, send compliance letters, and facilitate the architectural review process for the community
• Interacting with vendors who provide services to clients and their respective communities
• Generate work orders and provide follow through until task is completed
• Compose and generate newsletters
• Attend evening Board meetings and take minutes as recording secretary
• Promotes resident satisfaction and retention by responding to grievances, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
• Prepare and organize correspondence and other documentation
• Provide great customer service on the telephone and/or in person
• Ensure that daily tasks and follow-ups are completed and documented
• Other general administrative duties as assigned
• At least three year's administrative experience (community association experience is a plus)
• Excellent customer service skills
• Ability to retain new information
• Must present a positive and professional image for the organization
• Excellent written and verbal communication skills
• Proficient in MS Office Suite

Pay and Benefits

$18.00 to $22.00, depending on education and experience.