Assistant Community Manager

No longer accepting applications

Job Details

  • SalaryNot provided
  • Job TypeFull-time
  • Company TypeManagemet Company
  • Job CategoryCommunity Management
  • Job WorkplaceOn-Site
  • Job Workplace LocationTempe, AZ, USA

Job Description

Job Details

Description

Primarily responsible for assisting Community Manager(s) by providing effective customer service to designated communities/home owners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&R’s) and management contracts.

Position Responsibilities

  • Provides administrative support to Community Manager(s).
  • Partners with AAM’s Management Team to ensure compliance with State and Federal Association Management Laws.
  • Develops a working relationship with community board members and various committees.
  • Assists with community inspections of common areas according to AAM’s management contract.
  • Communicates with homeowners concerning compliance with CC&R’s.
  • Reviews monthly financials and submits community accounts payable.
  • Oversees the design review guidelines process.
  • Assists in reviewing bid proposals.
  • Travels to and from assigned communities per management contract.
  • Maintains accurate and current association records and websites.
  • Maintains an effective process for tracking architectural submittals.
  • Designs brochures, pamphlets, handouts, etc. for communities.
  • Attend meetings as needed.
  • Maintains open communication with contract vendors.
  • Maintains strict adherence to community and company deadlines.
  • Updates community disclosure packages.
  • Maintains accurate and current association records.
  • Performs other duties as directed, including but not limited to submitting required documents to Executive Directives, maintain community vendor contracts, processing appeal requests, ARC requests and insurance certificates.

Knowledge, Skills & Abilities

  • Strong computer software and internet proficiency.
  • Excellent interpersonal skills: positive written and verbal communication abilities.
  • Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
  • Exceptional organization and tracking skills.
  • Proven customer service experience, with a strong emphasis on problem resolution.
  • Ability to multitask, prepare and process large amounts of administrative and customer service items.
  • Ability to function efficiently in a high volume, fast-paced environment.
  • Ability to interact and work positively and effectively with staff at all levels.
  • Ability to communicate with all levels of management, staff, residents and Boards of Directors.
  • Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

  • Sitting in an office setting utilizing a computer and other office equipment.
  • May be required to lift boxes, fill paper trays, and other minor physical office related tasks.
  • Sitting and standing for moderate periods of time.
  • Utilizing personal automobile for commuting to and from assigned communities.
  • Walking and/or driving communities to inspect common areas per management contract.

Posted: 2024-06-12

Last updated: 2024-06-12 2:51PM UTC

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No longer accepting applications

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