Assistant Community Association Manager

Description

Join our Team! Leland Management is seeking an Assistant Community Association Manager for one of our communities in the Ocala/Leesburg, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time (Monday - Friday from 8:00am to 5:00pm) with competitive pay and excellent benefits.

The Assistant Community Association Manager ensures effective and efficient operations. The Assistant CAM also assists the Community Association Manager with daily duties that are delegated as well.

The general purpose and role of this position is to support the Community Association Manager with the administration of the daily operations supporting multiple tasks daily.

General Duties And Responsibilities

• Assist manager with preparation and distribution of BOD, budget and annual meeting mailing materials
• Receive and process maintenance requests, track work orders
• Receive incoming owner and vendor calls, take appropriate action as needed and keep the manager informed
• Assist in maintenance of homeowner association follow up file and necessary changes to contact information in management working files
• Prepare and distribute welcome packages for new homeowners
• Facilitate Association and vendor mailings
• Assist in producing an Association newsletter
• Maintain Association liability insurance information
• Assist in the creation and support of an Association web site for owner access to rules, governing documents, minutes of meetings, newsletter distribution
• Create reports (landscape, work orders; delinquencies, violations) out of the management software
• Assist ARB Coordinator if needed in processing (architectural) requests and answering inquiries
• Assist manager on any special projects
• Back up to maintaining Association gate computer
• Serve as back up manager when association manager is out
• Assist with review of all Association contracts and preparation of bid specifications as needed
• Assist with any mailings to members as directed by manager
• Assist with preparation and distribution of the agenda and packets for board of directors’ meetings
• Attend the annual homeowners meeting check in the owners, assist with election procedures
• Assist in the enforcement of the Association Bylaws, CC&Rs, Rules and Regulations and Architectural guidelines
• Assist and guide admin personnel on various tasks
  
  

Requirements

QUALIFICATION REQUIREMENTS

• High school diploma or GED (College Preferred)
• Licensed Community Association Manager
• Valid FL driver’s license, vehicle, and current automobile insurance
• Must have favorable drug and background screening results (new hires)
• Applicants must be able to prioritize work and follow directions explicitly under the direction of the Community Association Manager
  
  

Preferred Skills

• Computer Skills: Microsoft Office, Internet, HOA Management Software/Caliber a plus
• Excellent Customer Service skills
• Excellent verbal and written communication skills
• Previous experience in homeowner association or property management field