Assistant Association Manager-Wilmington Office

We are currently seeking an Assistant Association Manager for our Wilmington office.

Your contribution to the team as an Assistant Association Manager

• Assist with coordinating, performing, and documenting community inspections for capital improvements/maintenance projects and/or violations
• Understand community governing documents, architectural guidelines, maintenance responsibilities and policies
• Assist Managers on creating, managing, and closing work orders
• Handle violation letters and fines, close violations
• Communicate with board members, committee members, and homeowners
• Handle architectural request documentation and correspondence with committee members and homeowners
• Fulfill questionnaire orders
• Track and update Association insurance
• Track and update vendor insurance and information
• Manage clubhouse rentals
• Manage clubhouse/pool access systems
• Scan and maintain association files
• Update Board information, committee directories, and FAQs
• Assist in preparation of board meeting packages, community mailings, and meeting scheduling
• Provide support creating newsletters and community notices
• Update Association websites including monthly financials, board/annual meeting minutes, calendar events, amendments to guidelines/governing documents,
• Provide customer service support through phone and email
  
  
  

Skills For Success

• Strong written and verbal communication skills
• Strong conflict resolution skills
• Strong customer service skills
• Strong multi-tasking and time management skills
• Strong organizational skills with keen attention to detail
• Experience with Microsoft Office