Architectural Request Coordinator

About Us: City Property Management ( http://www.cityproperty.com ) is an Arizona born and raised company that is a leader in full-service HOA management with innovative technology and a stellar team to match. With more than 40 years in the business and over 150 full time employees, we pride ourselves on providing the best HOA management experience possible. We work hard for the communities we serve and it shows. With paid training and a supportive team environment, you can have confidence that your investment with us is more than a job, it is a career.

Mission: The mission of City Property Management is to provide the best experience in community management.

Our Core Values

Professionalism

Engagement

Knowledge

Humility

Client Centric

Trust

Flexibility

Teamwork

Diligent

Fun, Fair & Respectful

We are seeking a collaborative and organized Architectural Request Coordinator to join our team. The ideal candidate is proactive, organized, and leads with professionalism and humility. Excellent communication skills, multitasking abilities, and a minimum typing speed of 30 words per minute are required. Benefits include 401(k) matching, health insurance, paid time off, and a competitive hourly wage of $18.

Duties And Responsibilities

• Review homeowner submitted architectural request forms and attached supporting documents for completeness that are submitted via USPS Mail, Email or via the Homeowners Portal.
• Enter architectural request into CityCync for the Community Manager to review and validate.
• Once approved or rejected by the Community Manager, either process the request and send the request to the Community’s Architectural Committee/Board or return the request to the homeowner requesting they resubmit their request with the additional information required to process the request.
• Enter, when necessary, and track the Architectural Committee/Board responses.
• Follow up with the Community Manager, when necessary, when additional information is required to complete the architectural process. (i.e. Committee/Board has not cast votes in a timely manner, mixed votes are received from the Committee/Board Members, etc.).
• Once the Architectural Committee/Board has cast their votes, send the appropriate Approval, Conditional Approval or Denial letter to the requesting homeowner(s).
• Regularly check mailbox for architectural requests that are mailed to or physically dropped off at CPMC's office.
• Check and respond to all emails that come in.
  
  

Skills

• Excellent written and verbal skills, able to type at least 30 words a minute.
• Organized and the ability to multi-task.
• Ability to collaborate and work with others.
  
  

Perks & Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Employee referral program
  
  

Pay

• $18 / hour