ARB/Violation Assistant

Job Description

The ARB/Violations Assistant plays an active role in achieving long-term customer satisfaction in the context of Community Association relationships. Specific responsibilities will vary with designated communities and may include but are not limited to: Inspecting properties for maintenance, landscaping, safety, and compliance issues and accurately recording findings.

Duties include but are not limited to:

· Notify responsible parties of code issues given in writing, by phone, in person and

electronically.

· Respond to and investigate allegations of violations of codes to determine validity of

complaints and the appropriate course of action to mitigate issues.

· Investigate and enforce property codes within boundaries.

· Schedule and perform systematic property maintenance inspections to maintain or achieve

minimum property standards.

· Other duties as assigned.

Requirements

Requirements

·Knowledge of company policies, procedures and forms.

· Knowledge of general maintenance requirements, (documentation, safety, required reporting,

regulations, etc.)

· Knowledge of OSHA worksite and personal safety requirements.

· Knowledge of State or local governmental safety requirements.

· Knowledge of architectural plans and/or drawings at a proficient level.

· Knowledge of conflict resolution techniques at a proficient level.

· Professional communication skills (phone, interpersonal, written, verbal, etc.).

· Professional customer service skills.

· Self-motivated, proactive, detail oriented and a team player.

· Time management and time critical prioritization skills.