A/R Supervisor-Adjustment HOA

Are you an accounting professional who loves collaborating with team members to achieve company goals? Are you looking for a place where your input and suggestions are encouraged?

Look no further!

We’re CCMC; an HOA community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our team is growing and we’re seeking an experienced Accounts Receivable Supervisor to handle the oversight of transactional day-to-day processes, monthly A/R processes and training of employees.

What you will accomplish:

• Supervise the daily process of banking exception payments, return item notifications and payment processing
• Oversite and monitoring of team shared inboxes
• AR Associate, Legal Ledger, Refunds, Waivers, Payment Research
• Account Issue Resolution
• Assist employees with general process questions
• Review and complete research requests related to account balances
• Assist staff with escalated owner issues
• Ensures adequate and continuous training for employees as well as training of new employees
• Identification of training needs; assist manager with implementation of universal team training
• Process and procedure implementation with staff
• Refund Process
• Final approver on residential refund requests
• Backup contact for all escalated processes
• Personnel Oversight Responsibilities
• Manages team performance levels
• Leads employee performance review (annual and monthly meetings)
• Leads compensation and salary discussions
• Corrective action stages, as necessary
• Interview, hire and onboarding of new team members

What we’re looking for:

• The ideal candidate will have a minimum of 2 years’ supervisory and training experience along with experience in the Homeowners Association industry
• Proficiency in Microsoft Office application
• A minimum of two years accounts receivable experience(HOA experience a HUGE PLUS)
• Ability to listen and communicate effectively both verbally and in writing
• Collaborative leadership style with critical thinking skills
• Strong multi-tasking and organizational skills
• Ability to establish and maintain strong working relationships with accounts receivable staff, community managers, and financial services team members
• Strong customer service skills
• Requires occasional time commitment outside of regular working hours
• Must pass a pre-employment drug screen and background check

What we offer:

• Comprehensive benefits package including medical, dental, vision and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Career development and growth opportunities
• Schedule flexibility
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

About our Team:

• Our team members are the strength behind CCMC. If you thrive working in a fast-paced environments, enjoy teamwork, are driven to succeed and enjoy strong client relationships, this role could be just right for you.
• Perhaps most importantly, a service-focused team dedicated to your success!