A/R Collections Specialist (OFL2023-6362)

CiraConnect provides world-class cloud-based software and on-demand “back-office” shared services (SaaS) for self-managed community associations, professional community association management companies and residential real estate developers servicing the needs of homeowner associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts and large master planned communities. CiraConnect maintains an in-house software development team that places a premium on integrated software solutions and business process automation as tools to enable our employees to better service our clients and increase their job satisfaction.

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members?

We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with continuous training. We are committed to do everything possible to ensure your long-term career success. With RealManage / CiraConnect, you are not just an employee, you are family.

We are a value-based company with the following values as our guiding procedures.

• Integrity: we always do the right thing.
• Respect: for our customers, team members, and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Responsibilities

Responsibilities:

• Handle incoming mail/correspondence/incoming calls directly related to delinquent owner accounts.
• Daily interaction with multiple law firms and lien services in connection with mutual clients
• Invoice legal fees and costs
• Update account status for all collection accounts
• Process collections
• Balance collection Ledgers
• Review attorney reports
• Research property ownership
• File preparation and referral to law firm or lien service
• Communicate with customers regarding payments and account related issues (customers include closing agents, title agents, homeowners/seller/buyers, law firms and lien services)
• Statutory compliant payment plans
• Plus, other work-related tasks needed
  
  

Qualifications

Qualifications:

• 3-5 Years Accounts Receivable/Collections experience preferred.
• This position requires attention to detail and a desire to do it right the first time.
• A strong customer service personality and willingness to help.
• Must be able to process high volume with attention to detail.
• Professional written and verbal communication
• Paralegal experience helpful
• Bachelor’s Degree preferred.
  
  

Pay and Benefits:

$21/hr. to $25/hr., depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays