Administrative/Lifestyle Assistant

$23+ per hour

 

The Company

 

FirstService Residential leads the property management industry, with over 8,500 communities in the United States and Canada operating under our professional management services.

 

FirstService provides competitive salaries, top benefits, and career training, continually investing in our associates’ professional development,

 

setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

 

Embark in a fulfilling career in property management with FirstService today.

 

Job Responsibilities

 

The Administrative Assistant at Wolf Ranch in Georgetown provides support/services to the General Manager and Lifestyle Director for a large single family community. This role provides support in the overall operation of the association to which they are dedicated and delivers exceptional customer service to owners, tenants, vendors, the Board and other guests of the associations.

 

Essential Duties & Responsibilities

 

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

 

• Ability to work flexible hours including some weekends.
• Check and sort incoming mail for distribution daily.
• Receive and respond to all resident calls; redirect as appropriate
• Assist in programming access devices and maintaining database.
• Return calls and emails throughout the day, as quickly and efficiently as possible
• Prepare reports, meeting packets, and information for review at board meetings, at the direction of the General Manager
• Administer owner communication via mass emails twice per month, or as requested by the General Manager.
• Facilitate rentals of community spaces and maintain schedule and contracts.
• Respond to all incoming inquiries from vendors including proposal requests, insurance updates, and invoice questions.
• Assist with violation and final inspections as requested by the General Manager.
• Assist with coordination of lifestyle programming as directed by the Lifestyle Manager.

 

Additional Duties & Responsibilities

 

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

 

Supervisory Responsibility

 

None

 

Education & Experience

 

High School Diploma or Post-secondary education in business, computers, or office management is preferred.

 

Knowledge, Skills & Proficiencies

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

 

• Ability to work within a team environment and independently;
• Excellent writing and communication skills
• Exceptional organizational and problem solving skills;
• High degree of accuracy and attention to detail;
• Excellent computer skills, including MS Outlook, Word, Excel, PowerPoint

 

Tools & Equipment Used

 

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

 

Physical Requirements / Working Environment

 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The work environment characteristics are normal office conditions at the management office and visits to the community site. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

 

Travel

 

None

 

Disclaimer

 

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.