Administrative / Covenants Coordinator-Ocotillo

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Under the direction of the Community Manager, the Covenants Coordinator is responsible for implementing the covenant enforcement for the community.

What You’ll Accomplish

• Performing daily community inspections to enforce the covenants and design guidelines
• Documenting, photographing and recording violations
• Issuing violations with specific reference to property maintenance and aesthetics
• Working closely with homeowners to resolve issues and questions in a timely manner
• Developing a well-versed knowledge of governing documents
• Communicating with and educating owners about their obligation to the governing documents and design guidelines while promoting a positive sense of community
• Responding to resident phone calls and emails in a professional way
• Greeting residents, guests, and vendors upon entering the association office

What We’re Looking For

• Associate’s Degree
• At least two years’ experience in a similar position
• Working knowledge of the violation and fine process
• Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have an excellent telephone manner, with a commitment to the highest customer service possible
• Candidates must be able to sit or stand for extended periods and attend and community events as required
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
• Flexibility to work after hours on occasion to attend meetings
• Must pass a pre-employment drug screen and background check

What We Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

About The Community

Ocotillo is an award winning master planned community in Chandler with 4800 homes and 172 acres of lakes.