Administrative Clerk

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

We have a great seasonal opportunity for a part-time role through August. This seasonal employee will work weekdays from 12PM-5PM under the direction of the Community Site Manager to complete the following:

• Manage the processing of completed Recreational Membership Forms.
• Create permanent photo ID for residents of all ages.
• Distribute photo ID's, stickers & guest passes as rules allow.
• Perform general office duties including but not limited to typing, file management, photocopying, mailing, faxing, answering telephones, etc.
• Interact with residents, contractors, etc. via phone, email and in person, and direct them to the appropriate staff member.
• Assist residents with general questions and concerns.
• Assist with coordination of Lake House rentals and calendar.
• Maintain desk space in a neat and professional manner.
• Respond to all emails and phone messages within 24 hours.
• Sell movie tickets and process transaction on appropriate form.
• Maintain a basic understanding and knowledge of the Association's governing documents (Declaration, Articles of Incorporation and Bylaws), Rules and Regulations, and Architectural Standards.
• Does not share confidential information outside of coworkers.
• Other duties as assigned.
  
  

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.