Administrative Assistant, Operations - (DTX2024-6889)

Company Overview:

RealManage, an Inc. 5000 firm, operates in 24 states, providing comprehensive services to homeowners' associations, condominiums, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.

Recognized as one of the fastest-growing companies (#3 out of 5,000+ firms) in community management, RealManage delivers exceptional solutions with the best people, practices, and cloud-based/mobile technology at competitive prices.

Our Mission

RealManage is committed to exceeding customer expectations, offering transparency, and fostering innovation. We strive to measure and improve our performance rapidly, cultivate a professional, diverse, and growth-oriented work environment, and build a financially robust organization for industry-leading innovations.

Core Values:

Integrity: Always do the right thing.

Respect: Mutual respect is the foundation of every RealManage relationship.

Selflessness: Embrace teamwork and contribute to something larger than ourselves.

Personal Relationships: Recognize that business is about people, and people do business with those they like.

Always Improving: Continuously learn, grow, and evolve; at RealManage, we are always getting better.

Responsibilities

Responsibilities will include working with leadership team to ensure timely, accurate delivery of Client Deliverables. A successful candidate must have a commitment to exceptional customer service and quality control, and be self-motivated, proactive, detail oriented and a team player.

Position Responsibilities

• Check and respond to voicemails, emails and mail inbox daily
• Oversee and manage data entry related to on-boarding clients.
• Assist in uploading new community information into software systems
• Assist in preparing on-boarding documents for new communities
• Assist in updating and creating community documents for association management
• Assist Transition Coordinator in Off/boarding Process
• Audit of internal systems to ensure data entry related to transition communities are up to date.
• Answering phones and responding to homeowner requests and inquiries
• Process print jobs, scanning and faxing, and filing as general office support when needed.
• Participate in processing access requests during pool season, when needed
• Additional duties or projects, as assigned by supervisor.
  
  

Qualifications

Qualifications:

• Education: Highschool diploma or equivalent
• Previous work experience related to homeowner’s associations is preferred, but not required
• Ability to communicate effectively and strong organizational skills
• Demonstrated proficiency in Microsoft Office and computer software
• Detail oriented with excellent organizational and multi-tasking skills to ensure timely completions of responsibilities
• Ability to work under tight and conflicting deadlines
• Adapts to changes in work environment
  
  

Pay and Benefits:

$16.00 to $17.50, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays