Administrative Assistant, Onsite

No longer accepting applications

Job Details

  • SalaryNot provided
  • Job TypeFull-time
  • Company TypeManagemet Company
  • Job CategoryOffice Administration
  • Job WorkplaceOn-Site
  • Job Workplace LocationWilmington, NC, USA

Job Description

Job Details

Description

Primarily responsible for providing all assistance to the Community Manager and residents at an on-site property which includes daily customer service to homeowners and HOA board members.

Position Responsibilities

  • Perform a wide spectrum of administrative duties that are essential to successfully enforcing community Covenants, Compliance & Regulations (CC&R’s), provides administrative support and other tasks as directed to On-site Community Manager and other on-site staff members.
  • Develops a working relationship with community board members and homeowners.
  • Extend top-notch customer service and problem resolution via phone and face-to-face interaction with board members and residents.
  • Provide traditional office support by maintaining calendars and appointments, composing correspondence, and creating/maintaining database information.
  • Arrange various meetings (times/locations) and prepare all correspondence necessary to notify included parties.
  • Work with vendors to provide direction and collect bids per the manager.
  • Perform various general accounting duties, including some A/P, A/R, coding of invoices and billing.
  • Maintains accurate and current association records.
  • Provides direct support to the Community Manager assigned to the designated community in order to meet community standards in accordance with compliance standards.
  • Assists with community inspections of common areas according to AAM’s management contract.
  • Performs other duties as directed by management staff.

Knowledge, Skills And Abilities

  • Ability to multitask and prepare and process large amounts of administrative and customer request items while being detail oriented.
  • Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
  • Exceptional organization and tracking skills.
  • Ability to function efficiently in a fast-paced, demanding environment.
  • Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e-mail systems.
  • Ability to interact and work positively and effectively with homeowners and staff at all levels.
  • Advanced communication skills both verbal and written.
  • Superior customer service skills and phone etiquette.
  • Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

  • Primarily sitting at work station utilizing a computer in an office setting.
  • Walking/driving through community to assist in the inspection of common areas.
  • Helping to set up/break down for events as needed.
  • Inspecting the facility grounds to check on visiting owners/guests at regular intervals throughout the day.

Posted: 2024-05-06

Last updated: 2024-05-06 5:19PM UTC

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No longer accepting applications

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